Travelogue

January 17, 2008

AMR posts $504 million 2007 profit despite fourth-quarter loss ATW

American Airlines parent AMR Corp. reported full-year 2007 net income of $504 million, more than double the $231 million earned in the prior year, despite a fourth-quarter net loss of $69 million that it attributed largely to "record fuel prices." The quarterly loss was reversed from a profit of $17 million in the year-ago period and ended the carrier's streak of six straight quarters in the black. But Chairman and CEO Gerard Arpey noted that AMR posted back-to-back profitable years for the first time since 1999-2000 despite "enormous challenges from unprecedented weather disruptions, air traffic control problems and record fuel prices."

Air France-KLM could back Delta's merger bid Reuters

Air France-KLM could provide strategic or financial help in Delta Air Lines' pursuit of a merger with another airline, a newspaper reported on Thursday. A US congressman on Wednesday said Delta has begun merger talks with Northwest Airlines, and media reports have said it was also talking to United Airlines parent UAL. The Wall Street Journal report, quoting people familiar with negotiations, said Northwest was more likely to emerge as Delta's "preferred partner" and that Air France-KLM may back up that bid.

In the math of mergers, airlines fail NYT

Airline stocks rallied last week on news that Delta Air Lines was mulling a takeover of either United Airlines or Northwest Airlines, suggesting that many investors think airline mergers are a brilliant idea. Airline Merger Match-Up The rally was an especially strong endorsement of mergers because it was broad — all the big carriers’ shares rose, on the assumption that one merger would lead to another. But close scrutiny of the business rationale for airline mergers suggests that any improved profits from consolidation will likely be short-lived, at best.

D.C. airport pass speeds travelers clear to the gate WP

Washington area travelers will soon be able to speed more quickly through airport security if they are willing to pay a fee, provide personal information to the government and allow their fingerprints and eyes to be scanned at checkpoints. The Metropolitan Washington Airports Authority, which operates Reagan National and Dulles International airports, awarded a contract yesterday to a company that operates the federal government's security program, which is known as Registered Traveler.

EC GDS proposals "bizarre" BTE

The EC's proposals to de-regulate GDSs in Europe without naming Air France, Lufthansa and Iberia as parent carriers were "bizarre." The charge was made by Bryan Conway, head of EMEA for Travelport. He told 110 delegates at the Focus Partnership Meeting (the group representing independent UK agents) that the EC had drawn up a new code of conduct with safeguards which required all airlines and GDSs to participate equally. But he added: "There appears to be some confusion as to the take up of parent carriers. It suggests that the code regarding parent carriers might not apply to Air France, Lufthansa and Iberia which own nearly 47% of Amadeus."

GTMC hits out at easyJet charges BTE

easyJet was accused of ripping off agents by charging €12 for return bookings made through the Amadeus and Travelport GDSs. The accusation came from the UK Guild of Travel Management companies (GTMC). It said one suggestion from its member was to boycott bookings of the low cost carrier on the GDS and "screen scrape" instead. "That will mean extra work, and there will be a cost to our clients, but it won't be anything like the €12 rip-off that is currently being proposed," Philip Carlisle, the Guild's ceo, said.

Feds seek comments on air consumer protections Management.travel

Air passenger rights is a hot topic in the travel industry, especially as airport and air traffic congestion trigger lengthy delays, but a federal government request for public comment on customer service rules thus far has not drawn a commensurate response. A seven-point proposal from the U.S. Department of Transportation published in the Federal Register on Nov. 20, 2007 at press time had garnered about 170 public filings, most of them a form letter coordinated by the Coalition for an Airline Passengers' Bill of Rights. Interested parties have until Jan. 22 to provide feedback.

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Date: September 29th 2009

To: Travel Industry Colleagues

The PDF at http://businesstravelcoalition.twi.bz/w contains a record of the proceedings of the September 22, 2009 Passenger Rights Stakeholder Hearing conducted in 2200 Rayburn House Office Building in Washington, DC. The hearing was produced on behalf of airline passengers by FlyersRights.org and Business Travel Coalition (BTC). The PDF also includes all print media coverage through today (42 hearing-related articles as well as the September 8, 2009 BTC passenger rights report and analysis.

The standing-room-only hearing replicated a Congressional hearing in every important way except that expert witnesses were questioned not by Members of Congress but by professional aviation industry journalists and travel industry specialists. The purpose of the format was to bring immediate transparency to both sides of the debate and to ensure all relevant issues were aired. By all measures this objective was met.

A highlight of the hearing was an impromptu and spirited exchange between Senator Barbara Boxer (D-CA) and former American Airlines Chairman and CEO Robert L. Crandall wherein the Senator learned to her surprise that Mr. Crandall supported her 3-hour deplanement-rule, so long as it was phased in from a 4-hour initial rule.

Consistent with the stated purpose of the hearing proceedings, and the BTC mission of bringing transparency to issues of strategic importance to customers, the PDF includes the testimony and biographies of the opponents and proponents of passenger rights legislation as well as their contact information so that Congressional staff and members of the press have ready access to expert commentary on this important consumer issue.

Kevin Mitchell, Chairman, Business Travel Coalition
Kate Hanni, Executive Director, FlyersRights.org

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